Core Services

iTech provide structured service offerings to make sure we have your needs covered.

Whether it’s end user business-as-usual support, infrastructure and security management, cloud migration, disaster recovery or a combination of services.We have experience with multiple solutions used across many industries and always consult with our clients on the best options available to them.

Each of our service offerings fall into our pricing tier structure to easily
understand your monthly bill.

Feel free to contact us to talk about your requirements and how we can help.

Business Support Services

Business Support involves the support of applications and processes that employees use day to day.

As part of Business Support, our engineers will be on hand to help with any problem solving or user guidance associated with your equipment or applications.


  • Hardware set up and configuration
  • Software installation and Updates
  • Microsoft Office trouble shooting
  • Email account set up, maintenance and monitoring
  • Proactive Hardware/Software Monitoring
  • Proactive Issue Resolution
  • Desktop/Laptop Support
  • Email Support
  • Office Application Support
  • IT Purchasing

Central IT Services

Central IT Support Services involves the support of everyday business IT that can affect the business and its employees.

Central IT Support is a key part of and involves elements that whilst not directly in sight of the day to day business workings they are essential to them.


  • User administration rights
  • Central User Control
  • VPNs
  • External Access
  • Wireless Management
  • Website and Email encryption
  • 24/7 Systems and Network Monitoring
  • User Access and Control
  • Active Directory
  • IP Address Management
  • Domain Name Services
  • Remote working
  • Change / Release Management
  • Networking
  • SSL Certificates

Communication Services

How effectively a business communicates is crucial to smooth and efficient operations.

Our communication services are designed to support either your existing solutions, provide best of breed technology or facilitate the solutions of one of our market leading trusted technology partners. Whether you are looking for internal telephony, management of a company mobile network or advice with your communications strategy we’ve got you covered.


  • Mobile Device set up and security
  • Meeting Room conferencing
  • Video Conferencing
  • Telephony
  • Conferencing
  • VoiP
  • Desktop Phone Management
  • Mobile Phone Management
  • SIP Trunking
  • Leased Lines

Infrastructure and Security Services

Our IT infrastructure and Security are the backbones of your IT set up.

They play a crucial part in company performance and defence against your valuable intellectual property. Our services are designed to ensure that your business-critical data and applications are available at all essential times, maintained and updated to ensure efficient working and are safe against external and internal threats.

We pride ourselves on helping businesses make the most of their IT but also ensure we mitigate any risks that may affect your future business.

Cost effective IT solutions are not those that are just a great price but those that minimise costs associated with reactive solutions that result in productivity slowdowns or serious failures that can cause serious business outages.

  • Virtualisation
  • Server Administration
  • Firewalls
  • Network Logging
  • Device Control
  • End User Data Protection
  • Cloud Servers
  • Physical Servers
  • Device Encryption
  • Secure IT Equipment Disposal

Disaster Recovery Services and BCP (Business Continuity Planning)

These services are those that keep your business protected against catastrophic incidents.

No matter how proactive or secure your IT set up may be sometimes events that cannot be foreseen or prevented against happening. This is where carefully planned strategic recovery is essential and operates as your company’s insurance policy against loss of working hours or reduced productivity caused by crucial applications going offline and data/systems loss that cannot be retrieved.

  • Replication
  • Routing
  • Security
  • Alternative Location Services

Service Overview Estimator

Flexible and Cost Effective IT Solutions

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